One-Stop Solution For Revenue Cycle Management Services

about-patient scheduling software

Split Up Struggles from Patient Scheduling with Superior Software Tools

Patient scheduling directly affects patient satisfaction, revenue management, and your workflow capacity. Proper patient scheduling will allow practices to focus on themselves as well. Healthcare facilities’ primary priority in the coming year must be to speed up this process. There are several other steps in revenue cycle management, but patient scheduling will allow the first point of contact between patients and practitioners. Just for scheduling, providers invested approximately $ 390 million in 2022, according to records, which is expected to rise in upcoming years too. Do you believe that some experts predict that scheduling costs would rise to $738 million by 2027?

Changing is nothing new to us. Patients are no longer interested in sitting and calling numerous physicians’ telephones to schedule appointments. Patients are attracted to digital appointment scheduling due to the convenience factor. As mobile phones have practically become an inseparable part of many people’s lives, mobile-based scheduling has hit the eyes of all.

Read on to find out the significant innovations that will benefit your scheduling unit.

Numbers Speak More Than Us!

Before heading on with our views on effective scheduling, let’s take a look at some figures that explain why many are demanding automated scheduling procedures. Around 73% of patients are willing to receive updates and clinical alerts via text message, which also shows effectiveness by making 95% of them read and replied within a few minutes.

What To Do In Your Practice To Make Scheduling Stress Free?

Communication between a patient and a provider is crucial. With technological assistance, we can make communication easier. You can simplify and accelerate scheduling by making appointments with the preferred timings of patients and available timings of doctors via the portal.

AdvancedMD just enables the same. One-click arrangements are completed on a single screen for your convenience. They also create up to three consecutive and automated reminders to schedule a recall appointment for a patient.

Furthermore, texting patients for reminders on pending co-payments and personal information updates reduces the need for admin workers to work on these activities, saving your money on staffing.

Below mentioned ways are some interesting technology innovations to employ in your business to improve patient scheduling while reducing staff workload. 

  1. Text Messaging Is Your New Method of Confirmation

No-shows are unhealthy for your practice. It feels like getting ready for a party, and then the rain pours to destroy your plans. By scheduling slot allotments to patients within their preferred hours, automated appointments can help to eliminate no-shows and improve clinical visits.

Patients are unable to respond when automated messaging services are sent in mass. Your practice should not have a one-way communication strategy. Nobody likes it. If you merely advise your patients and do not listen to their concerns, your practice will not improve. Hence, if you provide messaging choices or email notifications, it must be configured to receive a response from patients. You can make your contact with patients obvious by providing a personal contact number so that you may receive personalized messages.

  1. Stay Connected with Patients by Instant Messages

Is automated scheduling finished after patient confirmation? We don’t think so. Responding to patient inquiries is vital to address concerns, which can be performed by automatically matching keywords to replies. Such are as follows: confirmed, postponed, any time soon, and potentially later.

  1. Strengthen the Work of the Help Desk

Not all patients will have a more pleasurable experience with online scheduling. Bookings made via telephone conversations will not be fully erased. Attention given to patients who are not comfortable arranging appointments online is vital. Engaging techie patients through online portals can reduce phone calls to your support desk/call center.

Having computerized appointments and in-call services can help to reduce the number of calls. This will let your existing staff respond to a selective number of call queries effectively.

  1. Data Trends Make Your Move Perfect

Running a healthcare business is not easy. As a leading revenue flow business, you must monitor every step. Making a scheduling error means you have just lost a patient. In contrast to other RCM services that are reworked in response to patient dissatisfaction, errors in appointments will give a loss to patient and payments numbers. Therefore, analytics and data analysis of patient scheduling is equally important, by which we can identify what part of scheduling has gone wrong.

The software can track the timelines of your patient history. We can better analyze the patient’s favored hours with their previous schedules. Communication software also allows you to determine the best time for getting patient responses and the ideal hour to send messages.

  1. Mass Messaging Done with a Click Can Save Hours

As a provider, you can face unprecedented times when you can’t provide service on a particular day. Be it a sudden surgery fixed or for your priorities.

If you do not have automated software for the notification actions, your patients will come to your clinic to find out you are not there, which is the worst feeling you can give them. The best you can get from automated systems is the ability to send mass messages to all scheduled patients. You can save hours phoning them and avoid any missed calls to a scheduled patient.

  1. Handle Your Long List of Reschedules Easily

It is unrealistic to expect all scheduled appointments completed without confusion. At least 20% of patients postpone or cancel appointments.

But there are software applications that can automatically enable a yes or no for scheduling based on patient reactions. For instance, if a patient types that he/she is available, automatic scheduling is done.

  1. Secure Patients’ Attendance by Alerting Them

By sending mail or scheduling them directly, we cannot guarantee that patients will be alerted on annual checkups or physical tests that are rarely conducted.

However, Patient’s preferred messaging services, such as automated text or phone calls, can ensure their presence. Thus, scheduling reminders are given to your patients, and the EHR integrated with software is updated regularly.

  1. Specialists Can Save Money And Time Too!

A referral appointment system would be a fitted support tool for a specialist. When a general practitioner refers you to a patient list, you cannot phone each person to find out if they are interested. But communication tools can do that job easily by asking your patients on your behalf. The chance of receiving a reply or call would be high so are your payments.

AdvancedMD Software Is The Finest Choice To Make

All of the recommendations above are critical for making patient scheduling simpler. The same pointers are given attention and offered by AdvancedMD software, which potentially fits large to small practices’ billing needs. We have mentioned some of the services that make AdvancedMD stand out from other software.

  • Patients won’t need to download any apps to engage in HIPAA-compliant two-way text message chats given by AdvancedMD.
  • The patient visits will increase with the assistance of open appointments and self-schedules.
  • Through referral management, AdvancedMD has proven performance.
  • With segmenting options for mail, messages, and other modes, you can tailor patient communication.
  • Reach patients for reminders, appointments, and other needs with broadcast messaging.

Some of the many benefits you can enjoy are those that are described here.

If your practice is in need of an all-in-one solution of RCM services from a trusted partner, then say hi to Practoytics. The exceptional platform from AdvancedMD is now available with additional assistance from Practolytics’ skilled specialists, who work more efficiently to handle your medical billing and revenue cycle management needs according to the size of your practice. Without charging extra, we offer integrated access to AdvancedMD, which helps with a number of clinic-related tasks.

Feel free to email us at: [email protected]  to clarify how we can assist you.



DOWNLOAD FREE E-BROCHUREBenefits of AdvancedMD Access Through Practolytics