One-Stop Solution For Revenue Cycle Management Services

Virtual Medical Assistant Mobile

Virtual Medical Assistant Services | Expert Healthcare Support Online

Virtual Medical Assistant Services, accomplished MVAs, are specialists who provide remote administrative and clinical assistance to health practitioners. These highly trained assistants reform operations, reduce workloads, and up the level and quality of patient care, all while remaining in compliance with HIPAA regulations.

What Virtual Medical Assistants do ?

why choose medical virtual assistance (1)

Appointment scheduling: This involves patient bookings and coordination of calendars.

Medical billing and coding: This entails submitting insurance claims and dealing with reimbursements.

EMR management: This deals with the updating and keeping of electronic medical records.

Patient coordination: This relates to follow-up, medication refills, and communication.

Administrative assistance: This includes the day-to-day work of emailing, answering calls, and data entry.

Virtual Medical Assistant Services here it goes

Remote patient monitoring

Remote Patient Monitoring

Here, we help healthcare providers track and monitor patients' health from a distance, bringing timely intervention and continuity of care.

Administrative support

Administrative Support

We relieve healthcare professionals of administrative tasks, which encourages them to devote their time to patients.

Appointment scheduling

Appointment Scheduling

We schedule appointments for the patients and limit the number of missed appointments while also maximizing the clinic workflow.

Patient feedback

Patient Feedback

Collects and manages patient feedback for the purpose of improving quality service along with the satisfaction of the patients.

Appointment management

Appointment Management

We have made a good headway into coordinating patients with seamless experience regarding their appointments, their follow-ups, and reminders.

Data Entry

Data Entry

It has timely data entry services which make maintenance of practice and patient data organized and updated.

Telehealth coordination

Telehealth Coordination

Assisting patients and clients with virtual visit appointments and all types of coordination with healthcare providers.

Virtual emr services

Virtual EMR Services

Providing to patients electronic medical record (EMR) efficient and effective, accurate and compliant with healthcare rules.

Billing and insurance

Billing and Insurance

The complete package of medical billing and management of claims for insurance, with claims processed in time on their reimbursements.

Insurance verification and eligibility

Insurance Verification and Eligibility

Verifying the insurance detail and eligibility of the patient so as to avoid denial claims and errors in billing.

Medical billing icon

Medical Billing

End-to-end medical billing, coding to claim submission, for maximized revenue provision.

Medical Receptionist

Medical Receptionist

Virtual receptionist services to handle patient inquiries, appointment bookings, and front-office tasks.

Medical Scribe

Medical Scribe

In real-time, medical documentation support for healthcare providers, improving accuracy and reducing clerical workload.

Patient education

Patient education

Educating patients with information and guidance on treatment plans and care instructions.

Prior authorizations

Prior authorizations

Ensures that prior authorizations are managed effectively to speed up approval processes and allow for continuity in patient care.

Provider support

Provider Support

Supporting healthcare providers in real-time during clinical operations through documentation, scheduling, and coordination.

Rescheduling appointments when necessary

Rescheduling Appointments When Necessary

This assists patients in adjusting appointments or rescheduling them when necessary to reduce the impact of scheduling conflicts.

Telephone triage assistant

Telephone Triage Assistant

We call in to assess patient concerns and redirect the patient to the appropriate care.

What Sets Practolytics Apart as a Virtual Medical Assistant?

Running the countless administrative ghouls almost gets in between a healthcare professional and patient care. That’s where Practolytics’ Medical Virtual Assistants Step in!

Our highly talented virtual assistants streamline your practice by taking care of:

Appointment Scheduling: Keep your calendar neat and organized with low no-shows.

Medical Billing and EMR Management: Seamless billing and accurate record-keeping.

Coordination of patients: Facilitate communication, follow-up, and satisfaction.

Administration: Focus on patient care while we take the calls, emails, and the paperwork.

Reducing your workload while enhancing efficiency and patient care with practical and affordable HIPAA solutions and expert support!

Save time. Reduce stress. Focus on what matters most—your patients!

Benefits of Virtual Medical Assistance

Now, you can convert your healthcare practice with Virtual Medical Assistance and allow its superb offerings into your workflow through:

Easy Appointment Scheduling: no more missed appointments and confusion.

Accurate Medical Billing & EMR Management: Smooth and error-free documentation in your every day.

Seamless Patient Coordination: Enhance communication between patients and providers.

Administrative Support That Works for You: Let us take care of all paperwork while you focus on your people.

Increase your efficiency, reduce burnout, and improve the patient experience through our HIPAA-compliant virtual solutions. From the doctor to the clinic or hospital, we provide support tailored according to their needs.

How It Works – Simplify, Streamline, Succeed!

At your practice, virtual healthcare assistants work tirelessly with the latest technology to manage patient interactions, administrative duties, and data organization in the most precise way possible.

Picture this:

A stress-free workday where all administrative tasks get done.

Communication is timely, with managed appointments making for happier patients.

More productive practice, spend less time behind a desk and more caring for patients.

Step into the realm of future healthcare support, effortless, efficient, and all about you.

Security & Confidentiality

At Practolytics, we take the security and confidentiality of patient information very seriously. We have our Medical Virtual Assistance services offering HIPAA or Health Insurance Portability and Accountability Act- compliant services, where all data remains as safe as possible in accordance with other industry requirements.

How We Ensure Security and Confidentiality*l
How We Ensure Security and Confidentiality_l

HIPAA-Compliant Processes : Our virtual assistants are fully trained in HIPAA regulations to follow strict protocols when protecting patient data.

Safe Harbour Communication: By employing an encrypted email, secure messaging platforms, and HIPAA-compliant video conferencing tools, we also enable communications to be conducted securely.

Limited Access to Patient Data: Our virtual assistants will only access patients' records based on a need-to-know basis, which ensures that they cannot be used by unauthorized personnel.

Data Encryption and Storage Security: Encryption is used to keep all patient records, documents, and communication logs secure to prevent data breaches.

Strict Confidentiality Agreement: Signatures from every virtual assistant attached to Practolytics imply adherence to confidentiality agreements. Therefore, any kind of sensitive information is kept confidential.

Regular Security Audits: We conduct regular security audits to monitor and improve the data protection strategies we employ.

Resources

Virtual Assistant Service
Enhancing Efficiency & Revenue with Virtual Assistant Service

Learn how Practolytics’ Virtual Assistant Service transformed an endocrinology practice by reducing admin burdens, minimizing errors, and enhancing revenue & care.

From Billing Chaos to Financial Clarity: How Practolytics Transformed Care Physical Therapy?
From Billing Chaos to Financial Clarity

Practolytics helped Care Physical Therapy streamline RCM, simplifying billing, credentialing, and claims to boost stability and eliminate revenue chaos.

The Financial and Administrative Impact of Prior Authorization for Medications
The Financial and Administrative Impact of Prior Authorization

Prior Authorization is a process through which healthcare providers attain approval for specific treatments, procedures, or medications before their coverage.

FAQ's on Virtual Medical Assistance

What is Virtual Medical Assistance, and in what ways can it help in a practice?

Virtual Medical Assistance is short for recruiting trained professionals who perform several assignment administrative and operational duties for physicians and medical assistance remotely. It only improves the workflow processes; release the burden of continuous medical administrative works, and improvements include patient experience.

In which way does a Medical Virtual Assistant get integrated into my existing workflow?

Our virtual assistants will work closely with your existing EMR system, its scheduling software, and other communication tools so that you can enjoy seamless integration without interruptions in your operations.

What kind of training will Practolytics' virtual assistants have?

Our virtual assistants are trained in specific areas of medical billing, insurance verification, EMR management, HIPAA compliance, and telehealth coordination.

May I customize the tasks assigned to my virtual assistant?

Absolutely! You can customize everything, including the tasks you want assistance with and the services made to fit your practice.

How do I communicate with the Medical Virtual Assistant assigned to me?

Absolutely! You can customize everything, including the tasks you want assistance with and the services made to fit your practice.

How do I communicate with the Medical Virtual Assistant assigned to me?

You can communicate with us over secure email, encrypted messaging, HIPAA-compliant video calls, or any other channel you prefer.

Do you bill for medical billing and coding-electronic claims submissions, and denial management?

Yes, our staff assists you with medical billing, claims submission, denial management, and also coding-related issues to ensure maximum reimbursement.

Can I get the insurance coverage verified?

We verify patient insurance coverage and patient eligibility prior to appointments, which helps to reduce claim denials and patient confusion.

Can you assist with prior authorizations?

Yes, we will help with prior authorization requests for medications, treatments, and procedures, which can lead to faster approvals from insurance companies.

What steps are you taking to assert HIPAA compliance?

Again, we will reaffirm HIPAA compliance by adhering to all provisions of HIPAA; we maintain compliance through restricted access to data, fixed communication tools, and periodic audits.

The measures being taken to protect patient data include:

Available at every level through encrypted data storage, secure access protocols, and confidentiality agreements.

Will my virtual assistant be having access to my patient's records?

Yes, but only on a strict need-to-know basis, ensured under strict security protocols that guarantee privacy and compliance.

How long is the process for getting set up with a Medical Virtual Assistant?

Onboarding would normally take a couple of days. It involves ascertaining your need, matching you with a trained assistant who best suits your need, and integrating them into your workflow quickly.

What if I need more support as my practice expands?

Our services are scalable and, therefore, can be increased up or down at any time when you need to, whether by additional virtual assistants or additional services.

What if I want to have a different virtual assistant assigned to me because I'm not comfortable with the one assigned?

Certainly. Should you not be comfortable with your current assigned virtual assistant, we will arrange for a speedy replacement for you should that individual not meet your needs.

How to start using Practolytics Medical Virtual Assistance?

You just get in touch with us for an initial free assessment, and then we help develop a customized assistance package to drive efficiencies into your practice.
With Practolytics’ Medical Virtual Assistance, the ability to eliminate administrative hassles while enhancing patients’ experience and workflow efficiencies is increasing while ensuring security, compliance, and cost savings.
Want to Transform Your Practice?
Call us today for solutions through Medical Virtual Assistants that could help in getting your operations fast and increase your productivity!