How a VMA Reduced Claim Denials for a Family Medicine Practice

A busy 3-provider family medicine clinic struggled with high claim denials, billing delays, and staff burnout.
Partnered with Practolytics, integrating a Virtual Medical Assistant (VMA) and full RCM solutions.
VMA handled scheduling, insurance verification, coding, and claim submission, while the RCM team managed billing reviews and denial follow-ups.
No-shows dropped ~40% with automated reminders and better scheduling.
Claim denials fell sharply; clean claims rose to 98%, minimizing revenue loss.
Monthly collections increased ~18%, delivering a fast return on investment.
Providers gained ~2 hours per day for patient care; staff workload and stress were reduced by ~50%.
Overall, the clinic achieved higher revenue, efficiency, and patient satisfaction without adding in-office staff.

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A busy 3-provider family medicine clinic struggled with high claim denials, billing delays, and staff burnout.
Partnered with Practolytics, integrating a Virtual Medical Assistant (VMA) and full RCM solutions.
VMA handled scheduling, insurance verification, coding, and claim submission, while the RCM team managed billing reviews and denial follow-ups.
No-shows dropped ~40% with automated reminders and better scheduling.
Claim denials fell sharply; clean claims rose to 98%, minimizing revenue loss.
Monthly collections increased ~18%, delivering a fast return on investment.
Providers gained ~2 hours per day for patient care; staff workload and stress were reduced by ~50%.
Overall, the clinic achieved higher revenue, efficiency, and patient satisfaction without adding in-office staff.