

Recovering Money in Aged Accounts Receivable for a Large Clinic
- A large clinic with 40 doctors faced a $500K cash crisis due to unpaid claims, high denials, manual billing, and staff gaps.
- Overdue AR, weak reporting, and lack of ownership for follow-ups slowed cash flow and stressed operations.
- The clinic used a dual approach: fast AR recovery plus long-term RCM process improvements with expert support.
- Key actions included account prioritization, data clean-up, denial appeals, automation, dashboards, and staff training.
- In six months, the clinic recovered $500K, boosted clean claims by 18%, and reduced denials.
- Result: stronger cash flow, less staff pressure, better patient focus, and a scalable billing system.
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- A large clinic with 40 doctors faced a $500K cash crisis due to unpaid claims, high denials, manual billing, and staff gaps.
- Overdue AR, weak reporting, and lack of ownership for follow-ups slowed cash flow and stressed operations.
- The clinic used a dual approach: fast AR recovery plus long-term RCM process improvements with expert support.
- Key actions included account prioritization, data clean-up, denial appeals, automation, dashboards, and staff training.
- In six months, the clinic recovered $500K, boosted clean claims by 18%, and reduced denials.
- Result: stronger cash flow, less staff pressure, better patient focus, and a scalable billing system.