How a provider network trained 150+ staff on CPT in 30 days
- The Challenge: CPT 2025 brought major changes (digital health, telehealth, retired codes), and the provider network had only 30 days to train 150+ staff across multiple specialties without interrupting daily billing operations.
- Focused Training Scope: Instead of covering all updates, leaders identified the top 100 CPT changes directly impacting their services, cutting training time while maximizing relevance and accuracy.
- Microlearning Approach: Staff completed short 15–20 minute sessions, three times a week, paired with digital guides—eliminating long workshops and improving knowledge retention during busy schedules.
- Hands-On, Role-Based Learning: Coders, billers, and clinicians received job-specific training, supported by interactive coding practice and real-time feedback to correct errors immediately.
- Data-Driven Oversight: Live dashboards tracked attendance, quiz scores, and readiness levels, allowing managers to quickly support teams falling behind.
- Measurable Results: In 30 days, the network achieved 100% completion, 40% faster claims, 30% fewer denials, and 90% higher staff confidence, ensuring a smooth CPT 2025 transition powered by Practolytics.
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- The Challenge: CPT 2025 brought major changes (digital health, telehealth, retired codes), and the provider network had only 30 days to train 150+ staff across multiple specialties without interrupting daily billing operations.
- Focused Training Scope: Instead of covering all updates, leaders identified the top 100 CPT changes directly impacting their services, cutting training time while maximizing relevance and accuracy.
- Microlearning Approach: Staff completed short 15–20 minute sessions, three times a week, paired with digital guides—eliminating long workshops and improving knowledge retention during busy schedules.
- Hands-On, Role-Based Learning: Coders, billers, and clinicians received job-specific training, supported by interactive coding practice and real-time feedback to correct errors immediately.
- Data-Driven Oversight: Live dashboards tracked attendance, quiz scores, and readiness levels, allowing managers to quickly support teams falling behind.
- Measurable Results: In 30 days, the network achieved 100% completion, 40% faster claims, 30% fewer denials, and 90% higher staff confidence, ensuring a smooth CPT 2025 transition powered by Practolytics.