COB Error Backlog to Accelerate Secondary Payer Reimbursement
- Prioritize Claims: Focus on high-value, older, and recoverable secondary claims first.
- Identify Root Causes: Fixed payer errors, outdated eligibility data, and missing billing information.
- Deploy COB Team : Created a dedicated team to clear backlog while maintaining daily operations.
- Improve Workflows: Added eligibility checks, payer validation, and staff training to prevent errors.
- Automate Billing: Used clearinghouse automation to speed up secondary claim submissions.
- Drive Results: Cleared backlog in 10 weeks, reduced delays by 40%, and recovered lost revenue.
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- Prioritize Claims: Focus on high-value, older, and recoverable secondary claims first.
- Identify Root Causes: Fixed payer errors, outdated eligibility data, and missing billing information.
- Deploy COB Team: Created a dedicated team to clear the backlog while maintaining daily operations.
- Improve Workflows: Added eligibility checks, payer validation, and staff training to prevent errors.
- Automate Billing: Used clearinghouse automation to speed up secondary claim submissions.
- Drive Results: Cleared backlog in 10 weeks, reduced delays by 40%, and recovered lost revenue.