How a Virtual Medical Assistant Improved Patient Engagement and Satisfaction in a Telehealth Practice

Challenge: Small telehealth practices struggle with missed appointments, slow response times, and administrative overload—affecting patient engagement and care delivery.
Solution: Practolytics offers Virtual Medical Assistants (VMAs) — real, trained professionals who handle non-clinical tasks remotely.
Key Services: VMAs manage scheduling, follow-ups, insurance verification, patient communication, and prescription coordination.
Results:
- 40% drop in no-shows
- Response time reduced from 36 hours to under 4
- Providers gained 25% more clinical time
- 30% boost in patient retention over 6 months
Why It Works for Small Practices: Cost-effective, scalable, reliable, and adaptable to your systems and workflows.
Bottom Line: VMAs help you focus on clinical care while improving patient satisfaction and reducing stress.

Download the FREE Guide

Challenge: Small telehealth practices struggle with missed appointments, slow response times, and administrative overload—affecting patient engagement and care delivery.
Solution: Practolytics offers Virtual Medical Assistants (VMAs) — real, trained professionals who handle non-clinical tasks remotely.
Key Services: VMAs manage scheduling, follow-ups, insurance verification, patient communication, and prescription coordination.
Results:
- 40% drop in no-shows
- Response time reduced from 36 hours to under 4
- Providers gained 25% more clinical time
- 30% boost in patient retention over 6 months
Why It Works for Small Practices: Cost-effective, scalable, reliable, and adaptable to your systems and workflows.
Bottom Line: VMAs help you focus on clinical care while improving patient satisfaction and reducing stress.