How a Rural Health Clinic Increased Net Collections by Outsourcing Eligibility

  • We made a change by reducing the number of times we got denied because of eligibility issues. We did this by making sure our verification process was really accurate and it worked because we reduced those denials by 46 percent.
  • We also got money our net collections went up by 11.8 percent and we did not have to add more patients or providers to do it.
  • Our claims are more accurate now because we check with the payer and verify coverage in time.
  • We made it so our staff has paperwork to do which helps prevent us from losing money.
  • We made our revenue cycle work better by using a system that handles all of our revenue cycle management or RCM in one place.

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      • We made a change by reducing the number of times we got denied because of eligibility issues. We did this by making sure our verification process was really accurate and it worked because we reduced those denials by 46 percent.
      • We also got money our net collections went up by 11.8 percent and we did not have to add more patients or providers to do it.
      • Our claims are more accurate now because we check with the payer and verify coverage in time.
      • We made it so our staff has paperwork to do which helps prevent us from losing money.
      • We made our revenue cycle work better by using a system that handles all of our revenue cycle management or RCM in one place.
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